By Tony Proctor
This obtainable textual content offers a full of life creation to the basic talents of inventive challenge fixing. utilizing wide case-studies and examples from quite a number company occasions, it explores various problem-solving theories and methods, illustrating how those can be utilized to resolve quite a number administration problems.Thoroughly revised and redesigned, this new version keeps the obtainable and imaginitive method of problem-solving abilities of the 1st version. Contents include:* blocks to creativity and the way to beat them* key options together with lateral pondering, morphological research and synectics* computer-assisted challenge fixing* elevated insurance of staff problem-solving ideas and paradigm shift.As creativity is more and more well-known as a key ability for profitable managers, this publication should be welcomed as a finished advent for college students and training managers alike.
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Extra resources for Creative Problem Solving for Managers - Developing Skills for Decision Making and Innovation, 2nd Edition
Incorrect speciﬁcation of the problem space. Creative problem solving techniques may help to alleviate this problem. Lack of relevant information or information overload. More or better information-gathering procedures or the use of creative problem solving methods may assist in this case. MINDSET WHERE MINDSET EXISTS We have always done it this way. Why change? There can only be one way to do it properly. It’s experience that counts – it’s the only way to learn. I learned to do it this way, and it has never let me down.
However, as Minsky (1974) argues, successful problem solving may not so much be a search for a successful programme as a search for the best problem space. It would seem, however, that both are required to increase the likelihood of ﬁnding good solutions to problems. Isenberg (1984b) found that a number of key factors characterised the thought processes of executives: ■ ■ ■ ■ ■ a feel for inconsistencies in information an ability to build upon well-learned patterns of behaviour synthesis of isolated pieces of information intuition to check on formal analysis an understanding of the importance of interpersonal and organisational processes An inability to apply this mode of thinking effectively can lead to blocks occurring.
Discuss. 10 How might making use of each of the following help overcome blocks to creative problem solving? Why should this be the case? CASES Agra Rice Sdn. Bhd. The overcast skies from the office windows of Mrs Zara, the managing director of Agra Rice Sdn. , seem to reﬂect her thoughts as she ponders the problem at hand. When they ﬁrst decided to bring in this product from India, Mrs Zara realised the challenge of convincing the Malaysian consumers to adopt such ‘premium’ rice where nutritional content is its competitive edge over other brands sold in the country.
Creative Problem Solving for Managers - Developing Skills for Decision Making and Innovation, 2nd Edition by Tony Proctor