By John R Schermerhorn; Richard Osborn; James G Hunt

ISBN-10: 0471420638

ISBN-13: 9780471420637

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STAGES OF THE PERCEPTUAL PROCESS So far we have discussed key factors influencing the perceptual process. 14. 14 The perceptual process. Retrieval Section One ■ 35 mation-processing stages are divided into information attention and selection; organization of information; information interpretation; and information retrieval. Attention and Selection Our senses are constantly bombarded with so much information that if we don’t screen it, we quickly become incapacitated with information overload. Selective screening lets in only a tiny proportion of all of the information available.

Use this total to locate your Type A/Type B orientation on the following list. Type A orientations are characterized by impatience, desire for achievement, and perfectionism. Type B orientations are characterized by an easy going and less competitive nature than Type A. FINAL POINTS A/B ORIENTATION Below 90 90–99 100–105 106–119 120 or more B B+ AA A+ Individuals with a Type A orientation are characterized by impatience, desire for achievement, and perfectionism. 79 Type A people tend to work fast and to be abrupt, uncomfortable, irritable, and aggressive.

95 Even though attitudes do not always predict behavior, the link between attitudes and potential or intended behavior is important for managers to under- Section One ■ 31 stand. Think about your work experiences or conversations with other people about their work. ” These concerns typically reflect displeasure with the behavioral consequences with which the poor attitude is associated. Unfavorable attitudes in the form of low job satisfaction can result in costly labor turnover, absenteeism, tardiness, and even impaired physical or mental health.

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Organizational behavior by John R Schermerhorn; Richard Osborn; James G Hunt

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